Use the JunkMail folder!
Tags: Managing Spam Volume
It is time for users of SpamSentinel to use the JunkMail folder. Here is what I mean:
SpamSentinel categorizes email messages at the Lotus Domino server as Spam-B, Spam-C and Spam-D. Working with over 100 million spam messages daily, we have learned that Spam-D never has false positives.
Spam-B is the only category that needs user checking. For most users, this category has less than 10 messages daily. Putting it all in one place, the Junk mail folder, is convenient and lets users check it in real time.
So, this is all your end users need to know about spam:
If a good mail message was blocked, a user could quickly pluck it out. I check this folder 2-3 times a day, so good messages are never missed. And that is the most important feature of an anti-spam product, that good messages are never missed, and all the reason in the world to redirect the Spam-B to the JunkMail folder!
Example
Take a look at a person receiving 275 messages per day, 90% of it spam. We put 40 messages in a quarantine area, and 10 in the JunkMail folder:
Here is my JunkMail, with 10 messages, mostly newsletters and a few spam messages:
It is time for users of SpamSentinel to use the JunkMail folder. Here is what I mean:
SpamSentinel categorizes email messages at the Lotus Domino server as Spam-B, Spam-C and Spam-D. Working with over 100 million spam messages daily, we have learned that Spam-D never has false positives.
Spam-B is the only category that needs user checking. For most users, this category has less than 10 messages daily. Putting it all in one place, the Junk mail folder, is convenient and lets users check it in real time.
So, this is all your end users need to know about spam:
| Check the small number of messages in the Junk Mail folder. |
If a good mail message was blocked, a user could quickly pluck it out. I check this folder 2-3 times a day, so good messages are never missed. And that is the most important feature of an anti-spam product, that good messages are never missed, and all the reason in the world to redirect the Spam-B to the JunkMail folder!
Example
Take a look at a person receiving 275 messages per day, 90% of it spam. We put 40 messages in a quarantine area, and 10 in the JunkMail folder:
| Good Mail | Send to User |
25
|
| Spam-B | Junk Mail Folder |
10
|
| Spam-C | Quarantine |
40
|
| Spam-D | Delete |
200 |
Here is my JunkMail, with 10 messages, mostly newsletters and a few spam messages:
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